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What do Managers Really do?

April 14th, 2010 Leave a comment Go to comments

In the past few months, we’ve been studying the organization and the people who lead them. It is known that managers handle their subordinates in a corporate setting. Each manager has different types of function to smoothly accomplish the company’s goal. We have the top manager, middle manager, and first line manager. The top manager is usually the head of the organization and his right hand is the middle manager, who relay the goal of the company to the first line manager who are divided specifically to certain areas they excel. The first line managers accomplish the task they are given for the good of the company.

Mainly these types of managers have the same functions. They all plan, organize, lead, and control. The top managers plan the goals to be accomplished for a certain period of time. The middle managers supervise the first-line managers in planning the actions to be taken to accomplish the goals of the company. The top manager leads in a sense that he try to set a good example to his subordinates and motivate them to accomplish their jobs. The middle manager makes sure that the planned goal will be accomplished within the time frame set by the company. The first-line managers take charge of their groups in accomplishing their task and try to incorporate each fulfilled tasks with one another to accomplish the goal. The top manager control the group by taking the risk of making decisions if a certain plan did not work the way it should be. The middle manager controls the collaboration of different work group of the first-line managers. The middle manager should motivate his subordinates to give out their best in the task given to them and work hard for it, for the good of the company.

I learned these things in our class, however I’m really not sure if these topics are applicable nowadays. We are asked to interview a manager in an industrial setting to know if the ‘Management process’ we’re learning inside the classroom is accurate with the fast pace life of the industrial setting.

I interviewed Ms. Josephine S. Bernardo of The Property Forum of the Philippines Incorporated. She graduated from Philippine Christian University with a degree in accountancy and she’s now 40 years old. She’s the Chief Finance Officer of the said company for 2 years now. She manages the finance department and monitors the sales production of the company.

She was not hired to be a manager before she started working in TPF Philippines. She started as an accounting clerk for 3 years and was promoted after a year to a trust custodian for 12 years for AB Capital Investment Corporation. She had it in her mind to become a manager yet it took her 15 years before she finally became qualified for the job.

She handles the treasury, accounting and finance departments. She’s a middle manager therefore she is able to communicate with the top manager and relay the goals of the top manager to her constituents. She handles an average group of employees that she motivates every time a task is given to boost their confidence and be able to accomplish the goal set by the company. She believes in the saying: “Money is never a problem.” – Always think positive and never let your frustrations put you down. She sees to it that her group has the initiative to accomplish the company’s goal.

Like all managers, she sometimes gets frustrated with attitude problems of her staff, when they start to lack focus and eagerness to do their job. She tries to encourage them with her saying and influence them positively to accomplish their goals.

She became an effective and efficient manager through the influences of his boss, previous experiences and self-motivation. In relation with her group, she believes that a successful team starts with a well-motivated leader.

She advised me to strive hard and give my best in everything I do. No matter what path I choose it is important to stay grounded and have a positive outlook in life.

In conclusion, though she did not specifically indicated the 4 functions of management, it can be read in her interview that she uses each function to become effective and efficient with her job. The good relationship she established with her team is very important, not only that, her good working relationship with the top manager also counts. After the interview, I realized I wanted to become her, very positive and well-motivated. If ever, I’ll become a manager, I would do everything she advised me and apply the things I’ve learned about the ‘Management Process’.

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